టెలిసేల్స్

Greetings from "Matrimony.com"

We are hiring for Kannada Telesales process (Basic English required)

Contact : Deepashree - 9880367919

Office Address:

No: 14 | chartered center 3rd floor | laskar hosur road | Adugodi | Bangalore-560030

Job Title: Service Officer / Service Executive / Sr. Service Executive / Service Specialist

Role: Telecalling / Telemarketing Executive

Functional Area: BPO, KPO, LPO, Customer Service

Employment Type: Full Time, Permanent

Role Category: Voice Process

Benefits

• Statutory Benefits viz. PF, ESI, Bonus, Gratuity, Leave all provided

• Opportunities to learn and grow with the Company

• Shifts: General Shifts, (9:30AM to 6:30PM)

Company Overview:

Matrimony.com Ltd is one of Indias largest consumer internet companies and the most trusted matrimony brand in the world with strength of over 3500 associates in India and abroad. We are India's first consumer Internet Company to get listed with market capitalisation of more than Rs.1200 Crores.

Matrimony.com provides both matchmaking and marriage related services through websites, mobile sites and mobile applications and is also complemented by 130+ company owned retail outlets. Its flagship products are Bharat Matrimony, Community Matrimony and Elite Matrimony in the matchmaking business, with over 5 million active members availing our services.

With a strong leadership in matchmaking, matrimony.com has been expanding into highly unorganised $ 55 billion marriage services Industry. Our goal is to build a billion dollar revenue company as a long lasting institution with a legacy for the generations to come. Our offerings in the marriage services business are matrimonybazaar.com and mandap.com.

Role Overview:

The Telesales & Service Associate of Bharat Matrimony sells paid memberships over phone to clients who are looking for matrimony alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers.

Key Responsibilities:

• Responsible for making outbound calls and regular follow up on leads assigned.

• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters

• Explaining the product features in detail and how to use the packages.

• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

• Address all the issues / grievances of customers and provide the right customer experience.

• Capture the insights from customer interactions and share it with the internal team.

• Strictly adhere to the process requirements

Skill and Competencies required:

Functional

• Business Knowledge Process Knowledge

• Product Knowledge

• Customer Orientation

• Language skills English / Regional language

• Telemarketing / Selling Skills

• Basic computer skills MS Excel, Word

Behavioral

• Values Integrity / Honesty / Respect

• Communication Oral & Written skills / Listening

• Executive Presence

• Business / Telephone Etiquette

• Influencing Skills

• Empathy

• Self-driven / Initiative

• Ability to manage stress

• Willingness to learn

Education and Experience:

• Fresher’s - Graduate in any stream / Awaiting final year result / Graduate with arrears can also apply

• Minimum of 6 Months – 4 years’ experience in Telesales / Telecalling / Telemarketing / Collections / Retention / Domestic BPO / Direct Sales / Telecom / Insurance / Customer Engagement process or domain

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 0 - 2 years of experience.

టెలిసేల్స్ job గురించి మరింత

1. టెలిసేల్స్ jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 0 - 2 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹14500 - ₹19500 నెలకు + ఇన్సెంటివ్‌లుని మీరు ఆశించవచ్చు. ఇది బెంగళూరులో Full Time Job.
3. టెలిసేల్స్ job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ టెలిసేల్స్ jobకు 6 working days ఉంటాయి.
4. ఈ టెలిసేల్స్ jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ టెలిసేల్స్ jobకు కంపెనీలో ఉదాహరణకు, Matrimony.comలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ టెలిసేల్స్ రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: Matrimony.com వద్ద 10 టెలిసేల్స్ ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ టెలిసెల్స్ / టెలిమార్కెటింగ్ jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ టెలిసేల్స్ Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ టెలిసేల్స్ job Day Shift కలిగి ఉంది.