Lead, manage, and motivate a team to meet daily, weekly, and monthly targets
Allocate tasks and monitor team performance
Provide coaching, training, and regular feedback to team members
Conduct performance reviews and handle disciplinary actions if required
Ensure adherence to company policies, processes, and quality standards
Track KPIs and prepare performance reports
Resolve team issues, conflicts, and escalations
Coordinate with management and other departments
Drive continuous improvement and team engagement