Responsibilities:
Conduct outbound calls to potential customers and individuals who have enquired about our properties.
Introduce and explain the features, amenities, and benefits of our real estate projects in a clear and compelling manner.
Address customer queries and concerns promptly and professionally, ensuring excellent customer service.
Collaborate with the sales team to ensure seamless lead generation and follow-up processes.
Record and update all customer interactions and details in the CRM system.
Meet individual and team targets for call volume, lead generation, and conversion rates.