We are looking for an enthusiastic and customer-focused Telecaller to join our team at Surat (Piplod). The ideal candidate should have excellent communication skills and a persuasive attitude to handle inbound and outbound calls, promote products/services, and maintain positive client relationships.
Make outbound calls to potential customers and explain company products/services.
Handle inbound calls and respond to customer queries professionally.
Generate and qualify leads through effective communication.
Maintain and update customer databases and call records.
Follow up with prospective clients to close sales or schedule appointments.
Meet daily, weekly, and monthly calling and conversion targets.
Provide accurate information about products or services as per company guidelines.
Maintain professionalism and a positive attitude in all customer interactions.
Prepare reports and share feedback with the team lead or manager.
Education: Graduation (Any Stream)
Good verbal communication and listening skills.
Ability to handle rejection and remain motivated.
Basic computer knowledge (MS Office, Excel, CRM tools preferred).
Strong customer service and persuasive skills.
Fresher or candidates with prior telecalling experience are welcome.