A Telecalling Executive is a crucial member of the sales and customer service team, responsible for communicating with potential and existing customers over the phone.
Outbound Calls: Make proactive calls to potential customers from a provided database to generate leads and explain products or services.
Inbound Calls: Handle incoming calls from customers, addressing their inquiries, providing information, and resolving issues.
Sales & Lead Generation: Persuade customers to purchase products or services, schedule appointments, or participate in promotional activities.