As a Telecaller for credit card sales, your primary responsibility is to contact potential customers via phone to promote and sell credit cards. You explain the features, benefits, eligibility, and offers, and assist customers in the application process. The role requires excellent communication skills, persuasive ability, and a customer-focused approach.
Key Responsibilities:
Make outbound calls to leads and potential customers.
Explain credit card features, benefits, and charges.
Answer customer queries and handle objections confidently.
Collect and verify customer information for eligibility.
Follow up on interested leads and close sales.
Maintain records of calls and sales details.
Meet daily/weekly/monthly sales targets.
Ensure customer satisfaction and compliance with bank policies.
Skills Required:
Strong communication and convincing skills (Hindi & English).
Basic knowledge of banking/credit card products.
Ability to handle rejection and stay motivated.
Good listening skills and attention to detail.
Computer literacy (CRM/Excel data entry).
Let me know if you want a Hindi version or one suitable for a resume or job portal.
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Credit card sales description
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Here’s a professional and concise Credit Card Sales Description that you can use for resumes, job portals, or company profiles:
Credit Card Sales Executive – Job Description:
A Credit Card Sales Executive is responsible for promoting and selling credit card products to individual customers. The role involves identifying customer needs, explaining product benefits, and assisting with the application process while ensuring excellent service and adherence to bank policies.
Key Responsibilities:
Promote and sell credit card products to new and existing customers.
Explain card features such as cashback, reward points, annual fees, and interest rates.
Identify customer needs and suggest the most suitable credit card option.
Assist customers in completing the credit card application process.
Follow up on leads through phone calls, emails, and face-to-face interactions.
Achieve daily, weekly, and monthly sales targets.
Maintain accurate records of sales and customer interactions.
Ensure compliance with bank guidelines and RBI regulations.
Skills Required:
Strong communication and interpersonal skills.
Sales and negotiation ability.
Basic knowledge of credit and banking products.
Target-oriented and self-motivated.
Good customer service attitude.