Location: Bangalore (Work from Office)
Job Type: Full-Time
No. of Openings: 50 Positions
Kannada Speakers: 30
Telugu Speakers: 10
Tamil Speakers: 10
We are urgently hiring Telecallers for the Collections Process of a leading NBFC – IDFC. The role involves following up with customers for overdue payments, explaining repayment options, and updating collection records.
Make outbound calls to customers in the assigned regional language.
Follow up on pending EMIs or loan repayments.
Educate customers about payment deadlines and late fee implications.
Record customer feedback and update CRM systems.
Meet daily/weekly collection targets.
Coordinate with the internal recovery team as required.
Proficiency in any one regional language: Kannada / Telugu / Tamil.
Basic to manageable English communication.
Good listening and persuasion skills.
Experience in telecalling, collections, or customer support preferred.
Freshers with strong communication skills are welcome.
2nd PUC / 12th Pass or higher
Location: Bangalore (On-site)
Shift: Day Shift (Monday to Saturday)
Training: On-the-job training provided
Competitive salary as per market standards
Incentives on successful collections
Opportunity for long-term career growth
Weekly and monthly performance rewards