Job Title: Telecaller
Location: Nugambakkam, Chennai
Job Type: Full-time
Shift timings: 9.45 AM – 6.45 PM.
Experience: 1–3 years
Salary: 15K Net – 18K Net (Based on their Experience)
Industry: Sales
Key Responsibilities:
Make outbound calls to potential customers to inform them about products/services
Answer incoming calls from customers to address inquiries and resolve issues
Maintain records of calls and customer details in the database (CRM)
Follow up on leads and maintain good customer relationships
Meet daily, weekly, and monthly call and sales targets
Provide accurate information and handle complaints or concerns professionally.
Requirements:
English (Basic)
High school diploma or equivalent; a degree is a plus
Proven experience as a Telecaller or in a similar customer service/sales role is
preferred
Excellent communication skills in English & Tamil
Basic computer knowledge and familiarity with CRM systems
Ability to remain calm and handle rejections positively
Strong interpersonal and negotiation skills.
Benefits:
Attractive incentives/commission structure
Flexible working hours (if applicable)
On-the-job training
Opportunity to grow within the company.