Job Responsibilities: • Outbound Calling: Make outbound calls to prospective customers using a prepared script. Introduce the company's products or services and explain their benefits to the potential customers. • Lead Generation: Identify and qualify potential leads through phone conversations. Gather information about the customer's needs and preferences to determine if they are a potential fit for our offerings. • Appointment Setting: Schedule appointments for sales representatives to meet with qualified leads. Ensure that the appointments are appropriately recorded in the CRM system. • Product/Service Knowledge: Stay informed about the company's products or services to address customer inquiries accurately. Continuously update your knowledge of offerings and any changes or updates. • Customer Follow-Up: Follow up with potential customers who have shown initial interest but have not yet committed to an appointment or purchase. Maintain regular communication to build relationships and address any concerns. • Sales Support: Provide support to the sales team by updating them on qualified leads and appointment schedules. Collaborate with the sales team to ensure a smooth handover of leads. • Data Entry and Reporting: Accurately record customer information, interactions, and outcomes in the CRM system. Prepare daily, weekly, and monthly reports on call activities and results. • Target Achievement: Work towards achieving individual and team targets for lead generation and appointment setting.