Qualifications:
· 12th grade or higher education
· Fluent communication skills in the local language
· Basic computer skills
Requirements
· 1+ years of experience as a telecaller or any similar role.
· Proven track record of successfully achieving the sales quota.
· Knowledge of computer programs like CRM and telephone systems.
· Efficient with Basic English.
· Excellent interpersonal and communication skills.
· Excellent negotiation skills and the ability to resolve issues.
Responsibilities
· Contacting current and potential clients to inform them regarding the product and service.
· Answering all queries and questions regarding the company and product.
· Understanding customers’ requirements by asking questions and closing the deal.
· Keeping the customer database maintained and updated.
· Taking and processing orders accurately.
· Preserve the company’s reputation by handling grievances.
· Keeping a record of all the sales calls and notes of useful information.