టెలికాలర్

A Telecaller in the training industry is responsible for making and receiving calls to promote training programs, enroll students, and manage customer interactions related to educational services. They act as a bridge between the training institution and potential students, providing information, addressing queries, and guiding individuals through the enrollment process.

Key Responsibilities:

Outbound Calling:

Making calls to prospective students to introduce training programs, explain course details, and encourage enrollment.

Inbound Call Handling:

Addressing inquiries from potential and current students regarding courses, fees, admission procedures, and other relevant information.

Lead Generation and Follow-up:

Identifying potential students through various channels and following up on leads to convert them into enrolled students.

Customer Relationship Management:

Maintaining accurate records of interactions, updating CRM systems, and ensuring effective communication with students throughout their enrollment journey.

Sales Target Achievement:

Contributing to the overall sales targets of the training institution by effectively promoting and selling training programs.

Feedback Collection:

Gathering feedback from students about their experience with the training programs and providing it to relevant departments for improvement.

Maintaining Database:

Updating and maintaining a database of student information and interactions for efficient record-keeping and follow-up.

Essential Skills:

Communication Skills:

Excellent verbal and written communication skills are crucial for conveying information clearly and persuasively.

Interpersonal Skills:

The ability to build rapport with students, understand their needs, and address their concerns effectively is essential.

Listening Skills:

Actively listening to student queries and concerns is vital for providing appropriate solutions and guidance.

Persuasion and Negotiation:

Telecallers need to be able to persuade potential students to enroll in training programs and negotiate terms when necessary.

Problem-Solving:

Addressing student queries and resolving issues requires strong problem-solving skills.

CRM Proficiency:

Familiarity with CRM systems is important for managing customer interactions and maintaining accurate records.

Product Knowledge:

A thorough understanding of the training programs offered, including their features, benefits, and pricing, is essential.

Time Management:

The ability to manage multiple tasks, prioritize effectively, and meet deadlines is crucial in a fast-paced environment.

Resilience:

Handling rejections and objections from potential students requires resilience and a positive attitude.

• It is a Full Time టెలిసెల్స్ / టెలిమార్కెటింగ్ job for candidates with 6 months - 3 years of experience.

టెలికాలర్ job గురించి మరింత

1. టెలికాలర్ jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 6 months - 3 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹12000 - ₹18000 నెలకు + ఇన్సెంటివ్‌లుని మీరు ఆశించవచ్చు. ఇది హైదరాబాద్లో Full Time Job.
3. టెలికాలర్ job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ టెలికాలర్ jobకు 6 working days ఉంటాయి.
4. ఈ టెలికాలర్ jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ టెలికాలర్ jobకు కంపెనీలో ఉదాహరణకు, PS COLLABORATIONSలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ టెలికాలర్ రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: PS COLLABORATIONS వద్ద 2 టెలికాలర్ ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ టెలిసెల్స్ / టెలిమార్కెటింగ్ job కొరకు కేవలం మహిళా అభ్యర్థులు మాత్రమే apply చేయవచ్చు.
8. ఈ టెలికాలర్ Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ టెలికాలర్ job Day Shift కలిగి ఉంది.