Company Description
NoBrokerHood, a subsidiary of NoBroker, is a technologically advanced visitor, community, and finance & asset management system for gated societies. It secures over 50 lac families across 21,000+ societies and offers a range of services including home maintenance and property renting. NoBrokerHood is the only community management app with Level 1 PCI-DSS Certification, ensuring 360° data privacy.
Role Description
This is a full-time on-site role for a Tele Caller at NoBrokerHood located in Bengaluru. The Tele Caller will be responsible for making calls to residents, managing queries and feedback, resolving complaints, and promoting services to improve resident experience.
Qualifications
Excellent communication and interpersonal skills
Customer service orientation
Problem-solving abilities
Ability to handle multiple tasks
Knowledge of customer relationship management (CRM) software is a plus
Previous experience in a similar role is beneficial
Understanding of gated community operations is advantageous
Minimum of 0.6-1 year of experience in a Tele Caller role