We are looking for a Telecaller for one of our client.
Key Responsibilities:
Outbound calls:
Make calls to potential and existing customers to promote products/services, gather information, and generate leads.
Inbound calls:
Handle incoming calls to answer inquiries, provide support, and resolve customer issues.
Sales and lead generation:
Persuade customers to make purchases, schedule appointments, or become sales leads.
Customer service:
Provide information about products and services, handle complaints, and ensure high customer satisfaction.
Record keeping:
Maintain and update accurate records of customer interactions, call logs, and sales activities.
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 6 years of experience.