TELE CALLER / Receptionist / TEAM LEADER
Part Time / Full Time/ Work from Home
Salary : (10000/- to 25000/-) Depends upon your Experience
Freshers Can Apply
( This is not a CONSULTANCY)
(No Need to pay SINGLE PAISA)
We are looking for a Telecallers to join our Company which Deals in Financial Product like Life/Health/General Telecaller job requirements typically include strong communication skills, including active listening and persuasion, Education requirements are generally a high school diploma or equivalent, with some roles potentially requiring a degree or certifications in relevant fields.
Key Skills and Requirements:
Communication:
Excellent verbal and written communication skills are essential for interacting with customers, understanding their needs, and effectively conveying information.
Interpersonal Skills:
The ability to build rapport, be persuasive, and handle objections professionally are crucial for success.
Computer Skills:
Basic computer skills for data entry, record-keeping, and CRM software are necessary.
CRM Knowledge (Optional):
Familiarity with Customer Relationship Management (CRM) tools is often a requirement for managing customer data and tracking interactions.
Time Management:
The ability to manage multiple calls and tasks efficiently is essential for meeting targets.
Patience and Persistence:
Handling rejection and staying positive are important qualities.
Problem-Solving:
The ability to understand customer issues and offer solutions is a key skill.
Persuasion and Negotiation:
The ability to persuade customers and negotiate effectively is crucial for driving sales.
Education and Experience:
High School Diploma/Equivalent: Most telecaller positions require a high school diploma or equivalent.
Specific Degree/Certifications: Some roles may require a degree in a specific field like IT, marketing, or management, or professional certifications for further career development.
Experience: Prior experience as a telecaller or in a similar customer service role can be beneficial.
General Responsibilities:
Making Outbound Calls: Telecallers make outbound calls to potential and existing customers to generate leads and drive sales.
Handling Inbound Calls: They also manage inbound calls to answer customer inquiries and provide support.
Data Entry and Record-Keeping: They document customer interactions, update databases, and manage leads.
Following Scripts and Guidelines: Telecallers adhere to communication scripts and guidelines to maintain consistency and professionalism.
Resolving Customer Issues: They address customer complaints and work to resolve issues to maintain customer satisfaction.
Building Relationships: They build rapport with customers to foster positive relationships.