Job Title: Motor Insurance Renewal Executive
Location: [Ghatkopar West]
Industry: Motor Insurance
Employment Type: Full-time 10.00 am to 6.30pm
Job Description:
We are seeking a motivated and detail-oriented Motor Insurance Renewal Executive with relevant experience in the insurance sector. The ideal candidate will be responsible for managing the end-to-end process of renewing motor insurance policies, ensuring high customer retention and satisfaction.
Key Responsibilities:
Contact existing clients for renewal of motor insurance policies before expiration.
Generate renewal quotes and follow up on pending renewals.
Explain policy terms, coverage, and premium changes to customers.
Upsell add-on covers and offer customized renewal options based on customer needs.
Coordinate with insurers to obtain renewal terms and resolve policy-related queries.
Maintain accurate records of all renewals and customer interactions in the CRM system.
Ensure compliance with IRDAI guidelines and internal company policies.
Achieve individual and team renewal targets.