Herald E Bike is a manufacturer of electrical scooters and bikes, committed to establishing eco-friendly automobiles. Aiming to save the environment from pollution, our products are designed to be both green and economical for our customers.
Role Description
This is a full-time on-site role for a Customer Service Representative, located in Noida. The Customer Service Representative will be responsible for addressing customer inquiries, providing support, ensuring customer satisfaction, resolving issues, and enhancing the overall customer experience.
Qualifications
Customer Service Representatives, Customer Service, and Customer Support skills
Customer Satisfaction and Customer Experience skills
Excellent communication and interpersonal skills
Ability to handle customer concerns and inquiries efficiently
Experience in the automotive or electrical vehicle industry is a plus