Memorise scripts and customise them for the clients as per the situation while telecalling
Foster relationships with existing clients, and build a rapport with potential clients
Make reports and documentation based on conversations that took place during telecalling
Report the analysis and observation to the team lead
Adhere to organisational guidelines and methodology while telecalling
Generate sales by making cold calls to active or old clients
Bachelor’s degree or high school diploma
Strong communication skills and command of the English language
Previous experience in a telecaller job or similar role
Data entry skills to complement the telecalling work