Function: Handles all customer queries in a professional manner, Gives solution to them & forward to respective department for solution and should see towards customer satisfaction.
Roles and responsibilities:
• Make telephone calls to prospects.
• Take appointment for the demo of product for sales persons.
• Keep accurate and detailed records of calls made and results achieved.
• Follow up with customers on daily basis.
Educational Qualification:
Any Graduate (NO UNDERGRADUATE)
Required Skills:
• Presentable & Confident & Bold
• Communication Skills
• Good Product knowledge
• Reporting To Seniors
• Should be willing to work as a team without time limit
• Should have patience
• Service oriented
• Note: Prior experience in e-learning projects will be an added advantage also Experience with a start-up would be added advantage.