Make outbound calls to potential customers to generate leads and sales.
Handle inbound calls and resolve customer queries in a timely manner.
Explain company products/services clearly and persuasively.
Maintain customer records and update the CRM/database accurately.
Follow communication scripts and adhere to process guidelines.
Build and maintain positive relationships with customers.
Reach daily/weekly/monthly targets for calls, leads, and conversions.
Provide feedback on customer needs, problems, and interests.