Job Description - Telecaller (Female only) - A.C. Agarwal Share Brokers Pvt. Ltd. is an Indian stock broking company with 20+ years of experience in the capital markets. The company holds memberships of most of India's top stock exchanges and depositories, including NSE, BSE, MCX, and CDSL. With a team of 250+ authorized partners, AC Agarwal is committed to building growth and wealth creation at a national level.
Location: Vadodara, India
Experience: 1-3 years in Telecalling, preferably in the Share Market or Broking Industry
Role Description:
We are looking for a motivated Telecaller to join our team in Vadodara. The Telecaller will play a key role in reaching out to prospective clients, generating leads, and promoting the company’s broking services. The ideal candidate should have excellent communication skills, a passion for sales, and a basic understanding of the financial services and stock market industry.
Key Responsibilities:
● Lead Generation: Reach out to potential clients through cold calls and follow-ups to generate interest in our broking services.
● Client Education: Provide basic information to clients about stock market services, trading, investment products, and the company’s offerings.
● Appointment Setting: Schedule appointments for senior sales or relationship managers to close business deals.
● Data Management: Maintain and update client information in the CRM system, ensuring all interactions are documented.
● Sales Support: Assist in achieving sales targets by promoting the company’s services and facilitating the onboarding process.
● Customer Service: Address customer queries related to broking services, resolve issues, and provide timely follow-ups.
● Market Research: Keep track of market trends, competitor activities, and customer preferences to contribute to sales strategies.
Skills & Experience:
● Experience: 1-3 years in telecalling or sales, preferably in the financial services or broking industry.
● Communication Skills: Excellent verbal and written communication skills with a focus on client engagement and persuasion.
● Sales-Oriented: Strong passion for sales and the ability to meet or exceed targets.
● Basic Knowledge of Stock Market: Understanding of broking services, investment products, and the stock market is a plus.
● Tech-Savvy: Comfortable using CRM systems and basic Microsoft Office tools.
● Interpersonal Skills: Ability to build rapport with clients and effectively communicate over the phone.
● Education: Graduation or higher degree in any field (Finance background is a plus).
Why Join Us:
● Growth Opportunities: Gain exposure to the financial services industry and grow within the company.
● Training & Development: Learn about the stock market and broking industry through continuous training and development.
To apply, please send your resume to hr@acagarwal.com.