Call prospective customers from provided leads and pitch relevant Shaadi.com premium services • Convert free members to paid members by following our proven sales process • Update call notes, follow-ups, and call outcomes in the system in real time • Follow up with potential leads and track conversions with persistence and care • Meet daily/weekly/monthly call volumes, talk time & revenue targets • Handle walk-ins (if assigned) — engage with them, explain features, & convert to premium • Maintain all customer interaction records and documentation accurately • Appear for regular performance check-ins and continue learning & growing