We are looking for Telesales Execuitives to join the team DST and DSA. This role involves managing essential data processes, ensuring accuracy, and providing administrative support. Get a salary of In Hand Salary along with career growth opportunities in a collaborative environment.
Job Requirements:
The minimum qualification for this role is Metriculation to Graduate and Experience minimum 3 months any telecalling. The position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks.
Company Introduction: Company is a full-service financial consulting firm dedicated to helping their clients build wealth and protect their hard-earned assets. This firm is completely working with NBFC and Bank. So their loyalty belongs exclusively to our every clients.
Now the company needs some staffs as:
Designation: Tele caller
Basic Job Roll: Tele sales / Tele Marketing.
Sector: Banking Finance.
Candidate: Fresher / Experience both can apply for this position.
Salary: Rupees 10000/- (fresher ) if experience then negotiable.
No Computer Skill required for this position.
Communication: Bengali and Hindi and normal English
Job Location: Dharmatala Kolkata
A telecaller in a banking sales role typically handles outbound calls to promote banking products, generate leads, and close sales, while also addressing customer inquiries and maintaining records. They need strong communication and persuasion skills, along with a customer-focused approach.
Here's a more detailed breakdown:
Key Responsibilities:
Outbound Calling: Making calls to potential customers to introduce banking products like loans, credit cards, or other financial services.
Lead Generation: Identifying and qualifying potential customers for banking products.
Sales Closure: Persuading customers to purchase products or services and facilitating the sales process.
Customer Service: Addressing customer inquiries, resolving issues, and providing information about banking products.
Record Keeping: Maintaining accurate records of customer interactions and transactions.
Product Knowledge: Staying up-to-date on the latest banking products and services.
Target Achievement: Meeting or exceeding monthly sales targets and conversion goals.
Skills and Qualifications:
Communication Skills: Excellent verbal communication and interpersonal skills are crucial for building rapport with customers.
Persuasion and Negotiation: The ability to influence customers and close sales effectively.
Customer Focus: A customer-centric approach with the ability to understand and address customer needs.
Computer Skills: Basic computer skills for using CRM systems and maintaining records.
Education: A graduate degree is often preferred, but some positions may be open to those with a higher secondary education.
Experience: Prior experience in telesales or customer service is often an advantage.
In Kolkata, specifically, some telecaller roles may require proficiency in Bengali and Hindi, in addition to English, to effectively communicate with a diverse customer base.
Example:
HDFC Bank, for instance, actively hires telecallers in Kolkata for roles involving home loan sales. These positions involve explaining loan products, understanding customer needs, and guiding them through the application process.
You can find many more job details in various posts in various companies.
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