Job Title: Inside Sales and Support Executive
Job Description:
We are seeking a proactive and customer-focused Inside Sales and Support Executive to handle inbound/outbound sales inquiries, build client relationships, and provide after-sales support. The role involves understanding customer needs, presenting suitable products or services, generating leads, and ensuring customer satisfaction through timely follow-ups and support.
Key Responsibilities:
Engage with potential and existing customers via phone, email, and chat
Understand client requirements and recommend suitable solutions
Maintain and update CRM records
Follow up on leads and close sales
Provide post-sale support and resolve customer queries
Requirements:
Excellent communication and interpersonal skills
Ability to understand and present products clearly
Experience in sales or customer support preferred