📢 Job Opening: Select Service Advisor (Delhi)
Location: Mohan Estate, Mohan Cooperative Industrial Estate, People Interactive (I) Pvt. Ltd, B1/H5, NH-19, Near BMW Deutsche Motors, New Delhi – 110044
No. of Positions: 45 (Services and Sales)
Languages Required: Hindi / English / Punjabi
As a Select Service Advisor, you will be responsible for managing the premium post-sales experience of Shaadi SELECT members, helping them navigate the partner search journey through personalized support and matchmaking.
Manage the post-sales experience and service for Shaadi SELECT premium members.
Understand member preferences and create well-crafted profiles.
Actively prospect and shortlist potential matches in coordination with members.
Represent members and communicate with potential prospects on their behalf.
Coordinate meetings with only consented and relevant matches.
Drive membership renewals.
Build and maintain strong rapport with members.
Counsel and guide members to ensure timely achievement of matchmaking milestones.
Minimum 1 year of outbound customer service experience.
Strong organizational skills and high attention to detail.
High emotional intelligence and ability to empathize.
Excellent patience and persuasive communication skills.