Job Title: Telesales Officer (Personal Loans)
Job Summary:
We are seeking a highly motivated and results-driven Telesales Officer to sell personal loans to potential customers. The successful candidate will be responsible for generating leads, building customer relationships, and meeting sales targets.
Key Responsibilities:
1. Generate leads and sell personal loans to potential customers through outbound calls.
2. Build and maintain customer relationships to ensure customer satisfaction and loyalty.
3. Meet and exceed sales targets and performance metrics.
4. Provide accurate information about personal loans, including features, benefits, and eligibility criteria.
5. Handle customer queries and concerns in a professional and timely manner.
6. Collaborate with internal teams, such as credit and operations, to ensure smooth loan processing.
Requirements:
1. Excellent communication and interpersonal skills.
2. Strong sales and customer service skills.
3. Ability to work in a target-driven environment.
4. Basic knowledge of banking and financial products (desirable).
5. Proficiency in handling customer objections and closing sales.
What We Offer:
1. Competitive salary and incentives.
2. Opportunities for career growth and development.
3. Training and support to enhance sales and product knowledge.