Make outbound cold calls to potential customers to promote Economic Times (ET) subscription plans.
Identify, qualify, and generate leads through calling, databases, and references.
Maintain a high call volume and conversion rate.
Clearly explain the features, benefits, and value of Economic Times subscriptions (digital/print/combined).
Tailor pitches based on customer needs, interests, and industry relevance.
Handle objections confidently and professionally.
Convert leads into paid subscribers by explaining pricing, offers, and subscription plans.
Follow a structured sales process to close monthly and quarterly targets.
Maintain strong follow-ups to maximise conversions.
Build and maintain rapport with customers to encourage renewals and referrals.
Provide accurate information and ensure a positive customer experience during calls.
Assist customers with the subscription process and resolve queries.
Update call logs, lead status, and customer interactions in the CRM system.
Track daily, weekly, and monthly performance metrics.
Maintain accurate records of sales reports and follow-up schedules.
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