Urgent hiring for Customer Service Advisor for Chandigarh location.
Designation - Customer Service Advisor
Location -Chandigarh
Qualification - Graduation
Experience - Fresher to 2 Years
Salary - Depends on interview
Key Responsibilities:
Customer Support:
• Handle inbound and outbound calls to assist customers with queries and service requests.
• Respond to WhatsApp, chat, and email inquiries in a timely and professional manner.
• Provide appointment scheduling and booking support to customers.
• Ensure excellent customer satisfaction by resolving issues effectively.
• Escalate unresolved issues to the appropriate department when necessary.
Administrative Support:
• Update and maintain customer records in the database.
• Manage emails and follow-ups with customers and internal teams.
• Provide guidance using Google Maps or other relevant tools to assist customers.
• Assist in general office coordination and documentation tasks as required.
Requirements:
• Minimum 1 year of experience in customer service, call centre, or a related role.
• Excellent spoken and written English communication skills.
• Strong problem-solving and conflict-resolution skills.
• Proficiency in using CRM software, Google Sheets, and email management tools.
• Ability to work in a fast-paced office environment and handle multiple tasks.
• Strong attention to detail and customer-oriented approach.
Preferred Qualifications:
• Experience working with international customers (UK/US clients preferred).
• Familiarity with WhatsApp Business, online booking systems, or ticketing tools.
• Background in medical services, hospitality, or customer service roles.
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If interested can forward your updated resumes on hr4@tasolutions.in and can directly contact us on also can 9041819949 provide our reference to your friends and colleagues.