Generate leads for customers interested in Personal Loans through outcall campaigns and promotions.
• Tag all calls in the dialler and Customer Relationship Management (CRM) system for efficient tracking and follow-up.
• Pitch end-to-end information about Personal Loan offers and effectively convert customers.
• Provide customers with detailed product information, explaining terms, conditions, and eligibility criteria.
• Guide customers through the documentation process required to avail a loan, ensuring clarity and understanding.
• Maintain complete knowledge of loan policies, procedures, and compliance standards.
• Coordinate with branches for document collection and processing of loan applications.