We are excited to announce multiple openings for the role of Customer Service Associate in our Outbound Voice Process teams . This is a great opportunity for individuals who are passionate about customer interaction and looking to grow in a fast-paced, performance-driven environment.
Job Role: Customer Service Associate
Departments: Sales & Collections (Outbound Voice)
Job Type: Full-time
Make outbound calls to existing or potential customers
Promote products or services and explain benefits
Handle payment reminders and collection follow-ups
Address customer inquiries professionally and resolve issues
Record customer information accurately in the system
Achieve individual and team sales/collection targets
Education: Graduate or Undergraduate from any discipline
Experience: Open to freshers and experienced candidates
Communication: Excellent spoken and written English
Strong communication and listening abilities
Confident, courteous, and customer-centric approach
Ability to adapt to changing processes and requirements
Quick learner with a positive attitude
Capable of handling work pressure and meeting targets
Self-driven and result-oriented
Male Candidates: Rotational shifts (24x7)
Female Candidates: Day shifts (between 7:00 AM – 7:00 PM)
Working Days: 6 days a week
Week Offs: Rotational (no fixed off)
HR Round
Operations Round
Client Interview
Final Assessment
Opportunity to work with leading industry clients
Dynamic work environment with growth potential
Training and support for skill development
Performance-based career progression.
Location-Juinagar (Near Railway Station), Turbhe, Navi Mumbai – 400705