Job Summary:
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives in Voice and Sales processes. This is a great opportunity for both freshers and experienced candidates who are looking to build a career in customer service and sales.
Key Responsibilities:
Handle inbound and outbound customer calls in a professional manner.
Provide accurate information about products and services.
Understand customer needs and offer tailored solutions.
Close sales and meet or exceed monthly targets.
Ensure high levels of customer satisfaction and handle complaints effectively.
Maintain call records and update customer details in the system.
Requirements:
Minimum educational qualification: 12th pass.
Strong communication skills in both English, Hindi, Kannada, Tamil, Malayalam
Basic computer knowledge, including proficiency in MS Excel.
Prior experience in a customer service or sales role is an advantage but not mandatory.
Willingness to learn and grow within the company.