Job Title: Client Support Executive (Customer Service Associate)
Company Name: Magnum Group
Location: Bhopal (On-site)
Salary: ₹10,000 – ₹15,000 (In-hand salary) + Incentives (₹8,000 – ₹10,000)
Designation: Graduate (Freshers welcome)
Experience: 0 to 6 months
Job Overview:
Magnum Group is looking for a Client Support Executive to join our team. This role involves providing exceptional customer support and assisting clients with their queries. It’s a great opportunity for fresh graduates or individuals with 0 to 6 months of experience to kickstart their careers in a client support role. You’ll receive a competitive salary, along with attractive incentives and ample career growth opportunities in a collaborative environment.
Key Responsibilities:
Client Interaction: Assist clients with inquiries and provide them with timely and accurate solutions.
Issue Resolution: Resolve client concerns efficiently, escalating complex issues when necessary.
Data Management: Maintain and organize client data for quick access and efficient operations.
Report Generation: Prepare reports based on client feedback and support-related activities for internal teams.
Incentive Generation: Meet performance targets to earn attractive incentives based on individual and team performance.
Confidentiality: Handle client data and information with the utmost confidentiality and professionalism.
Job Requirements:
Minimum Qualification: Graduate (any stream)
Experience: 0 to 6 months in client support or customer service (freshers are encouraged to apply)
Skills:
Strong communication skills (both verbal and written).
Ability to handle multiple tasks and manage time effectively.
Good problem-solving abilities.
Basic proficiency in Microsoft Office (Excel, Word).
Why Join Magnum Group?
Competitive salary and performance-based incentives.
Great learning and growth opportunities.
Supportive and collaborative work environment.
Freshers can build a solid foundation for their career in customer support.