Job Title: Business Development Associate
Location: Mumbai
Company: Sanctuari Platform Pvt. Ltd.
Employment Type: Full-Time
Experience Required: Graduate Fresher or up to 1 year in Business Engagement / Client Support
Industry: Insurance / InsurTech
Functional Area: Client Onboarding / Platform Support / Relationship Enablement
About Sanctuari
Sanctuari is a next-generation AI-powered insurance and risk intelligence platform dedicated to simplifying insurance access for individuals and businesses. Through our digital platform, users can seamlessly explore insurance options, manage documentation, and receive smart advisory – all in one place.
Role Summary
We are hiring Business Development Associates (Management Trainees) to support our user onboarding and engagement efforts. This role focused on helping clients understand and use the Sanctuari platform to manage their insurance needs digitally. You will play a key role in ensuring smooth onboarding, resolving user queries, and collecting valuable feedback.
Key Responsibilities
Engage with clients (individuals or businesses) and explain the features of the Sanctuari platform
Guide users through the signup process and help them navigate available services (quote requests, policy uploads, claims assistance, etc.)
Support clients in uploading documents and completing digital insurance request forms
Conduct platform demonstrations and respond to basic usage-related questions
Share user feedback with the internal team to enhance product experience
Maintain records of client interactions and onboarding progress using internal tools or CRM
Participate in awareness sessions, user education drives, or onboarding workshops
Eligibility Criteria
Education: Graduate in any discipline (e.g., BBA, B.Com, B.Sc); MBA preferred .
Experience: 0–1 year in client engagement, customer onboarding, or coordination roles
Location: Must be based in or willing to relocate to Mumbai
Skills Required
Clear and confident communication skills
Comfort in interacting with clients both online and offline
Ability to explain digital processes to users with varying levels of tech comfort
Attention to detail and timely follow-ups
Familiarity with tools like Google Sheets, WhatsApp Business, or CRMs (preferred)
Language Proficiency: Fluent in English, Hindi, and preferably Marathi
What We Offer
Fixed monthly salary (no sales targets or incentive pressure)
Complete training on the Sanctuari platform and insurance process basics
Opportunity to grow into client success, operations, or digital onboarding roles
Reimbursement for travel and mobile expenses
Certificate of experience and letter of recommendation for top performers
Application Process
Please send your resume to abhinaw@sanctuari.io
Subject Line: Application for Business Development Associate – (Mumbai)