• Proven experience in telesales, with a track record of meeting or exceeding sales targets.
• Previous experience in a leadership or supervisory role, with strong coaching and team-building skills.
• Excellent communication skills, both verbal and written, with the ability to interact with team members effectively, and stakeholders.
• Strong organizational skills and the ability to prioritise tasks in a fast-paced environment
• Proficiency in CRM software and MS Office Suite.
• Demonstrated ability to analyse data, identify trends, and make data-driven decisions.
• Knowledge of insurance products, regulations, and industry best practices.