📢 Job Opening: Team Leader – BPO Collections
📍 Location: Hebbal, Bengaluru
💼 Job Type: Full-Time
🗣️ Languages Required: Hindi & English
💰 Salary: ₹4 LPA – ₹5 LPA
📞 Contact HR – Deepak: 9595619356
---
🔹 Job Description:
We are looking for an experienced and driven Team Leader with a background in Collections (BPO) to join our growing team in Hebbal.
---
🔸 Key Responsibilities:
Manage a team of collection agents, guiding and motivating them to achieve targets
Monitor daily performance, track collection metrics, and ensure KPIs are met
Conduct team meetings, training sessions, and performance reviews
Handle escalations and ensure proper resolution of customer issues
Generate daily/weekly/monthly reports for management
Ensure compliance with collection policies and company guidelines
---
🔸 Requirements:
Minimum 1 year of experience as a Team Leader in Collections (preferably NBFC/BPO background)
Graduate in any stream
Strong communication skills in Hindi & English
Proven leadership and team management abilities
Good knowledge of MS Office and collection tools/software
---
Why Join Us?
Opportunity to grow in a fast-paced professional environment
Attractive salary and performance incentives
Supportive work culture and leadership
---
📞 Interested? Contact HR Deepak at 9595619356
Or share your updated resume today!