Job Title: Vending Machine Technician
Department: Operations / Technical Services
Immediate Reporting: City Tech Lead / Operations Manager
We are seeking a skilled and proactive Vending Machine Technician to install, maintain, and service vending machines across client locations. The ideal candidate should have hands-on experience in troubleshooting mechanical, electrical, and electronic components—particularly payment systems, motors, and sensors. Basic computer literacy and experience in documentation using Excel, Google Sheets, and Forms are essential.
Installation & Setup
Install and configure vending machines at client sites, ensuring all components are correctly set up and functional.
Preventive Maintenance (PM)
Conduct scheduled preventive maintenance to ensure continuous, optimal machine performance.
Troubleshooting & Repairs
Identify and resolve faults in mechanical parts, electrical components, and digital systems (e.g., UPI scanners, card readers, motors, sensors).
Attend service calls and resolve issues within the defined Turnaround Time (TAT).
Refilling & Functional Testing
Refill vending machines and test functionality during or after service visits.
Documentation & Reporting
Maintain accurate logs of maintenance tasks, spare parts usage, service status, and time tracking.
Use basic tools like Excel, Google Sheets, and Forms to record and report service data and job status.
Compliance & Standards
Adhere to hygiene, safety, and brand quality guidelines at all times during installation and maintenance.
ITI/Diploma in Mechanical, Electrical, or Electronics Engineering (or equivalent).
1–2 years of experience in technical service roles.
Prior experience with vending machines, AC units, refrigerators, or coffee/water purifier machines is highly preferred.
Familiarity with payment systems (UPI/card readers) is a strong plus.
Basic proficiency with MS Excel, Google Sheets, and Forms for reporting and documentation.
Electronics/Mechanical/electrical troubleshooting
Working knowledge of sensors, motors, control panels
Digital payment system maintenance
Record-keeping and technical documentation
Basic computer literacy
Good communication and customer service
Able to travel for field service