1. Preventive Maintenance
• Conduct routine inspections, lubrication, adjustments, and system checks.
• Replace worn-out or faulty components (e.g., guide shoes, relays, ropes) to prevent malfunctions.
• Ensure proper functioning and operational reliability of lifts and escalators.
2. Breakdown & Emergency Repairs
• Respond promptly to breakdowns and emergency fault calls.
• Diagnose electrical and mechanical issues; perform on-site repairs.
• Restore lift operations safely and efficiently with minimal downtime.
3. Safety & Compliance
• Adhere to industry safety standards and regulatory norms during all operations.
• Maintain accurate AMC logs, inspection records, and safety documentation.
• Participate in routine safety drills, audits, and equipment checks.
4. Customer Communication
• Interact professionally with clients and building occupants.
• Provide clear updates on equipment status, repair timelines, and recommendations.
• Escalate complex technical issues to senior staff or OEM representatives as necessary.
5. Documentation & Reporting
• Maintain service records, breakdown history, and maintenance checklists.
• Submit daily job reports via mobile apps or paper-based formats as directed.