Company Name: Cars24 Services Private Limited.
Job Title: Technical Retail Associate
Location: Jalandhar, Punjab
Job Type: Full-time
We are looking for a customer-focused and enthusiastic Technical Retail Associate to join our team in Jalandhar. The role involves handling walk-in customers, inspecting vehicles, and guiding them through the selling process. The ideal candidate should have strong interpersonal skills, a good understanding of automobiles, and the ability to build trust and convince customers effectively.
Greet and assist walk-in customers at the retail branch/Hub.
Inspect customer vehicles thoroughly and record details accurately.
Explain the car evaluation and selling process to customers clearly.
Build trust and convince customers to sell their cars through Cars24.
Ensure a smooth and hassle-free customer experience from entry to deal closure.
Maintain accurate documentation of customer and vehicle details.
Coordinate with internal teams for price evaluations and deal finalization.
Achieve assigned sales/conversion targets for the location.
Handle customer queries and resolve issues promptly.
Ensure compliance with company policies and customer service standards.
Graduate/ITI/Diploma (preferred but not mandatory).
1–3 years of experience in technical, retail, sales, or customer-facing roles.
Good communication and interpersonal skills (local language + Hindi/English).
Basic knowledge of automobiles and vehicle inspection will be an advantage.
Strong negotiation and persuasion skills.
Ability to work in a fast-paced and target-driven environment.
Competitive salary + performance-based incentives.
Training and development opportunities.
Career growth in the automotive and retail sector.
Supportive team environment.
Note: Need immediate joiner.