DUTIES & RESPONSIBILITIES
Patrol hotel property to ensure the safety of guests and associates and to protect all hotel assets. Assist hotel guests and associates in hotel operation safety and security. Initiate and follow-up investigations of crime committed against property and persons, and assist sick and injured guests and associates, ensuring documentation and disposition of reports.
Check all alarm systems, safety and fire equipment system and closely monitor security of building entrances including all access doors, service areas, and delivery areas.
Control and manage security officers on specified shifts, ensuring proper attire (hotel outfit), reporting to duty on time and proper coverage of hotel.
JOB KNOWLEDGE, SKILLS & ABILITIES
§ appear confident, well groomed and dressed in a smart casual manner
§ Personality: warm, welcoming, smiling and pleasant
§ Act with integrity
§ Communicate effectively
§ Exhibit self-confidence
§ Make sound decisions
§ Self-development
§ Initiative
§ Adaptability / Flexibility
§ Verbal and listening skills
§ Writing skills : Able to write plans, reports and training material
§ Build relationships
§ Facilitate open communication
§ Foster teamwork
§ Promote team diversity
§ Customer service orientation
§ develop and retain talent
§ Inspire trust
§ Champion organizational learning
§ Lead by example
§ Execute effectively
§ Motivate & inspire others
§ Take ownership
§ Results oriented
§ Ability to patrol and investigate
§ Ability to stay calm during emergencies
§ Knowledge of alarm and fire life systems
§ Knowledge of fire prevention and emergency procedures
§ Fluency in English
§ Proficiency in Microsoft Office software: Word and Excel
§ Proficiency in two-way communication devices