About the Role
We are hiring Telecallers for our BPO team with prior experience in Personal Loan product sales. The role involves making outbound calls, explaining loan offerings, handling customer queries, and driving conversions. Candidates with strong communication skills, a sales-driven mindset, and a background in financial products will be the best fit.
Key Responsibilities
Make outbound calls to potential customers for personal loan sales.
Explain loan products, eligibility, interest rates, and repayment terms clearly.
Follow up with leads to ensure conversion and achieve assigned sales targets.
Handle customer queries and provide accurate information.
Maintain records of customer interactions and update CRM systems.
Ensure compliance with company policies and RBI/financial regulations.
Work closely with the sales team to meet daily, weekly, and monthly goals.
Requirements
Proven experience in telecalling / telesales in Personal Loan products (mandatory).
1–2 years of experience in BPO/financial services preferred.
Strong communication and persuasion skills.
Ability to handle objections and work under pressure.
Basic knowledge of banking/loan documentation processes.
Comfortable working in a target-driven environment.
What We Offer
Competitive salary with attractive incentives.
Opportunity to grow within the BPO & financial services industry.
Training and support to enhance sales & product knowledge.
A dynamic and supportive work environment.
Job Location - Saket