Job Title: Telecaller Executive
Location: Mianwali Nagar, NS road, NS-21, Paschim Vihar, Peeragarhi, New Delhi
Job Type: Full-Time
Department: Sales
Job Summary:
We are seeking a motivated and enthusiastic Telecaller Executive to join our team. The role involves reaching out to potential customers, explaining our products/services, generating leads, and assisting with customer queries. The ideal candidate should have excellent communication skills, a persuasive personality, and the ability to handle rejections positively.
Key Responsibilities:
• Make outbound calls to prospective customers and explain products/services.
• Handle inbound calls and respond to customer inquiries effectively.
• Generate leads, maintain a database of contacts, and follow up regularly.
• Convert leads into sales or appointments for the sales team.
• Build and maintain good relationships with customers.
• Maintain call records and submit daily/weekly reports to the manager.
• Meet and exceed daily/weekly/monthly call and conversion targets.
Required Skills & Qualifications:
• Minimum qualification: 12th pass / Graduate (any stream).
• Proven experience as a Telecaller / Telesales / Customer Support (preferred).
• Excellent verbal communication skills in \[English/Hindi/Regional language].
• Good listening skills, patience, and problem-solving ability.
• Basic computer knowledge (MS Office, CRM tools preferred).
• Ability to work in a fast-paced environment and handle targets.
Key Competencies:
• Communication: Clear, confident, and persuasive speaking style.
• Sales Attitude: Positive, goal-oriented, and target-driven mindset.
• Adaptability: Ability to handle objections and rejections calmly.
• Teamwork: Willingness to work collaboratively with sales and marketing teams.
Salary & Benefits:
• Competitive salary + incentives based on performance.
• Growth opportunities within the company.
• Training and skill development programs.
• Supportive and friendly work environment.
If you are interested then apply on:
Email: hra@pgma.co.in
Whatsapp: 7082802820