Job Summary:
We’re hiring a passionate and persuasive Telecaller (Sales). You will be responsible for
connecting with pet parents, understanding their concerns, and recommending the right
Ayurvedic products from our range for their pets’ health and wellness.
Key Responsibilities:
Make outbound calls to existing and potential customers to introduce and sell Fur Ball
Story’s Ayurvedic products.
Educate customers on natural remedies for common pet issues (e.g., digestion,
immunity, anxiety, skin problems).
Understand customer needs and guide them to the right products.
Maintain and update customer records in the CRM.
Follow up with leads, manage queries, and close sales efficiently.
Meet or exceed weekly/monthly sales targets.
Requirements:
1–2 years of experience in telecalling, telesales, or customer support—preferably in the
pet care, wellness, or Ayurveda domain.
Strong communication skills in English and Hindi (or regional languages if needed).
A love for animals and understanding of basic pet care.
Ability to explain products and benefits clearly and confidently.
Comfortable working with sales targets and CRM systems.