Handle industrial sales and customer coordination activities.
Manage internal and external inquiries, follow-ups, and order tracking.
Generate and process sales orders accurately and efficiently.
Coordinate closely with the production team for order execution and dispatch planning.
Maintain excellent customer relationships through proactive communication.
Assist in business development by identifying potential leads and follow-up actions.
Prepare reports, quotations, and documentation as required by the sales team.
Ensure smooth back-office operations supporting front-line sales.