Key Responsibilities:
Client Relationship Management: Build and nurture strong relationships with existing and
potential clients. Act as the primary point of contact for key accounts, addressing queries
and resolving issues promptly.
Business Development Support: Collaborate with the sales and marketing teams to identify
new business opportunities. Proactively manage client accounts to ensure repeat business
and referrals.
Project Coordination: Work closely with design and operations teams to ensure timely
project delivery. Liaise with clients for project updates, approvals, and feedback.
Market Analysis: Stay updated on industry trends, competitor activities, and customer
preferences. Provide insights and recommendations to the leadership team to refine
strategies.
Documentation and Reporting: Maintain accurate records of client interactions,
agreements, and project updates. Prepare regular reports on client satisfaction, feedback from customer