· Coordinating regularly and effectively with all Export customers regarding their Orders
· Processing Purchase Order and preparing Order Acceptance in SAP
· Coordinating with Production team on regular basis
· Ensure all Export Orders are processed on time
· Ensure all Export customers receive Order Acceptance consisting of complete product, commercial, project & shipping information.
· Keep track of Export shipping plan and ensure orders are shipped on time
· Ensure customer requirements and understood and communicate internally
· Send quotations to customers
· Expedite urgent and critical orders internally
· Coordinate and work together with logistics group for smooth shipping of orders
· Coordinate and work together with purchase department for Imported & trading products
· Address customer complaints effectively
· Review LC’S & Contracts
· Prepare Purchase request for trading material