Core Responsibilities
Administrative Support:
Handle daily administrative tasks, manage calendars, and maintain organized records of sales activities and customer interactions.
Sales Team Coordination:
Coordinate sales team activities, manage schedules, and facilitate communication between team members and other departments.
Customer Relations:
Serve as a primary point of contact for customer inquiries, address client concerns, and maintain positive customer relationships.
Order Processing:
Process customer orders, verify their accuracy, and ensure timely delivery of products or services.
Reporting:
Prepare sales reports, analyze performance data, and provide insights to help improve sales strategies and achieve sales targets.
Sales Support:
Assist in developing and executing sales strategies, organizing sales presentations, and ensuring sales staff have the necessary support materials.
Key Skills and Qualifications
Organizational Skills:
Excellent attention to detail, ability to multitask, and strong organizational skills to manage various tasks efficiently.
Communication Skills:
Clear and professional communication skills to interact effectively with clients, sales teams, and other departments.
Customer Service:
A commitment to providing excellent customer service and resolving client concerns professionally.
Tech Proficiency:
Proficiency with Microsoft Office suite and other relevant business software.
Problem-Solving:
Strong problem-solving abilities to identify bottlenecks in the sales process and make effective decisions.