Post – Sales Coordinator for Industrial & Automation Sector Job Description – Key Responsibilities: 1. Sales Support: Assist the sales team in preparing quotes, proposals, and presentations. Coordinate and schedule sales meetings, product demonstrations, and site visits. Maintain and update customer records and sales databases (CRM). Prepare sales reports and analyze sales data to identify trends and opportunities. Handle incoming sales inquiries via phone, email, and other channels, directing them to the appropriate sales representative. Support the sales team with administrative tasks as needed. 2. Order Processing & Logistics : Process sales orders accurately and efficiently, ensuring all necessary documentation is complete. Coordinate with production, logistics, and dispatch teams to ensure timely delivery of products. Track order status and provide regular updates to customers and sales team. Address and resolve any issues related to order fulfillment or delivery. 3. Customer Relationship Management: Serve as a primary point of contact for customer inquiries regarding orders, products, and services. Build and maintain strong, positive relationships with customers. Gather customer feedback and relay it to the relevant internal teams for continuous improvement. Assist in resolving customer complaints or concerns in a professional and timely manner. 4. Documentation & Reporting: Maintain organized and up-to-date sales files and documentation. Prepare various sales-related reports (e.g., weekly sales activity, monthly sales performance). Assist in creating marketing materials and product brochures as required Qualifications: Bachelor's degree in Engineering, Business Administration, Marketing, or a related field. Proficiency in Microsoft Office (Word, Excel, PowerPoint). Experience with CRM software is a plus. Excellent written and verbal communication skills Strong organizational and time management skills with the ability to prioritize tasks effectively. Proactive, self-motivated, and able to work independently as well as part of a team. Strong interpersonal skills and a customer-focused approach. Required Candidates - 2 Nos Years of Experience – 1 – 3 Years Job Location – Pune (Viman Nagar)