Quotation Management:
Prepare and send quotations to potential clients based on their requirements.
Follow up on submitted quotations to address client inquiries and negotiate terms.
Maintain records of all quotations, including their status (sent, pending, accepted, etc.).
Order Processing:
Receive and process customer orders, ensuring accuracy and completeness.
Coordinate with the sales team, production, and logistics departments for order fulfillment.
Track order status from initiation to delivery, providing updates to clients and relevant teams.
Payment Follow-up:
Monitor payments against invoices and follow up with clients on outstanding amounts.
Maintain records of payment status and communicate with the finance department as needed.