TELECALLER CUM BACK OFFICE EXCEUTIVE
WE ARE LOOKING FOR A DYNAMIC & SELF MOTIVED TELECALLER CUM BACK OFFICE EXCEUTIVE TO HANDLE INBOUND /OUTBOUND CALLS AND SUPPORT BASIC BACK OFFICE TASKS. THE IDEAL CANDIDATE SHOULD HAVE GOOD COMMUNICATION SKILLS, BASIC COMPUTER KNOWLEDGE & THE ABILITY TO MULTITASK EFFICIENTLY.
KEY RESPONSIBILITY:
MAKE OUTBOUND CALLS TO POTENTIAL CUSTOMERS TO INFORM ABOUT THE PRODUCT / SERVICES.
HANDLE INCOMING CUSTOMER INQUIRIES & RESOLVE ISSUES IN A PROFESSIONAL MANNER.
FOLLOW UP ON LEADS & MAINTAIN REGULAR CONTACT WITH CUSTOMERS.
MAINTAIN CUSTOMER DATA, FEEDBACK & CALL REPORT
SKILLS: MS OFFICE, TELEPHONE ETIQUETTE, CRM SOFTWARE,
MULTITASKING, CUSTOMER SERVICE, REPORT
PREPARATION, TIME MANAGEMENT.