Operation Lead

Below is a refined overview of the Operations Lead role at Urban Standz Pvt Ltd in HSR Layout, Sector 1, Bangalore—drawing from both general industry practice and the company’s specific real estate/property-management context.

Role Overview

The Operations Lead is responsible for ensuring efficient, compliant, and customer-centric delivery of Urban Standz’s property management services. Reporting to senior management, this role aligns cross-functional teams (services, finance, sales, vendor network) to optimize daily operations, enhance tenant/landlord experience, and support strategic growth.

Core Responsibilities

1. End-to-End Operations Management

• Oversee day-to-day activities across property leasing, maintenance, rent collection, onboarding/offboarding, vendor coordination, and emergency support.

• Monitor and streamline workflows to ensure timely resolution of tenant inquiries and property issues.

2. Process Optimization & Quality Assurance

• Analyze existing SOPs—especially in tenant screening, maintenance scheduling, and collection—and implement improvements for efficiency and reliability.

• Drive adoption of technology tools (CRM, property‑management systems) to automate tasks and improve tracking and reporting grabjobs.co+11superworks.com+11simplyhired.co.in+11urbanstandz.com.

3. Team Leadership & Collaboration

• Lead and mentor a multidisciplinary team—property managers, field coordinators, service vendors—fostering accountability and high performance .

• Collaborate closely with sales, finance, and legal functions for seamless handovers, budgeting, and regulatory compliance.

4. Vendor & Facility Management

• Source, negotiate, and oversee contracts with service providers (plumbing, electrical, interior, movers) to maintain high service quality, cost discipline, and timely deliverables.

5. Performance Tracking & Reporting

• Define and monitor key KPIs (occupancy, rent recovery, resolution time, customer satisfaction).

• Summarize insights/data for leadership to support strategic decisions and continuous improvement .

6. Client Relationship Management

• Maintain frequent and transparent communication with landlords, tenants, and NRIs for query resolution, retention, and satisfaction urbanstandz.com.

• Handle escalations with composure and ensure outcome-focused resolution.

7. Compliance & Risk Mitigation

• Oversee lease agreements, statutory and RERA compliance, safety checks, and documentation protocols.

• Identify risks and implement preventive measures to protect property owner interests tcsion.com+1jobhai.com+1urbanstandz.com+1grabjobs.co+1.

8. Innovation & Strategic Improvement

• Stay updated on real estate trends and introduce innovative solutions such as digital lease processing or predictive maintenance systems .

• Lead small-scale pilot initiatives to test improvements before wider rollout.

✅ Skills & Experience Required

AreaDetailsEducationBachelor’s in Business/Operations/Real Estate or related fieldExperience3–7 years in operations or property management (2+ strong), handling teams, vendors, multiple locationsTechnicalFamiliarity with CRM/property software, MS Excel, and analytical toolsInterpersonalStrong leadership, communication, stakeholder management, negotiationMindsetDetail-oriented, proactive problem-solving, data-driven decision-making

Why This Role Matters

• Ensures efficient and scalable operations, enabling Urban Standz to manage more properties without compromising quality.

• Acts as a bridge between field execution and strategy, translating ground insights into operational improvements.

• Enhances customer satisfaction and retention—crucial in the competitive Bangalore real-estate market.

• It is a Full Time అమ్మకాలు / వ్యాపార అభివృద్ధి job for candidates with 6 months - 3 years of experience.

Operation Lead job గురించి మరింత

1. Operation Lead jobకు apply చేయడానికి అర్హతా ప్రమాాణాలు ఏమిటి?
   Ans: అభ్యర్థికి గ్రాడ్యుయేట్, అంత కంటే ఎక్కువ మరియు అంతకంటే ఎక్కువ 6 months - 3 years of experience అనుభవంతో ఉండాలి
2. ఈ Job రోల్ కోసం నేను ఎంత జీతం ఆశించగలను?
   Ans: మీ ఇంటర్వ్యూపై ఆధారపడి శాలరీ ₹35000 - ₹40000 నెలకుని మీరు ఆశించవచ్చు. ఇది బెంగళూరులో Full Time Job.
3. Operation Lead job కొరకు ఎన్ని పనిదినాలు ఉన్నాయి?
   Ans: ఈ Operation Lead jobకు 6 working days ఉంటాయి.
4. ఈ Operation Lead jobకు apply చేసేటప్పుడు లేదా చేరేటప్పుడు ఏవైనా ఛార్జీలు ఉన్నాయా?
   Ans: లేదు, ఈ Operation Lead jobకు కంపెనీలో ఉదాహరణకు, URBAN STANDZ PRIVATE LIMITEDలో పనిచేసేటప్పుడు ఎలాంటి ఫీజులు వర్తించవు.
5. ఇది ఇంటి నుండి పని చేసే పనినా?
   Ans: లేదు, ఇది ఇంటి వద్ద నుంచి Job కాదు మరియు ఆన్‌లైన్‌లో చేయలేం.
6. ఈ Operation Lead రోల్ కు ఎన్ని ఓపెనింగ్‌లు ఉన్నాయి?
   Ans: URBAN STANDZ PRIVATE LIMITED వద్ద 18 Operation Lead ఇమ్మీడియెట్ ఓపెనింగ్ ఉంది
7. ఈ Jobకు ఎవరు apply చేసుకోవచ్చు?
   Ans: ఈ అమ్మకాలు / వ్యాపార అభివృద్ధి jobకి పురుష, మహిళా అభ్యర్థులు apply చేసుకోవచ్చు.
8. ఈ Operation Lead Job టైమింగ్స్ ఏమిటి?
   Ans: ఈ Operation Lead jobకు 09:30 AM - 06:30 PM టైమింగ్ ఉంటుంది.