Build and maintain strong, long-lasting relationships with assigned key clients
Understand client needs and objectives, and proactively offer tailored solutions
Serve as the lead point of contact for all client account management matters
Coordinate with cross-functional internal teams (sales, marketing, delivery) to ensure timely and successful delivery of solutions
Negotiate contracts and close agreements to maximize profits
Monitor and analyze account performance, providing regular updates and reports
Resolve client issues and problems promptly, ensuring a high level of customer satisfaction